Cyberjump trampoline park House Rules


    1. General Information

    The Cyberjump trampoline park is operated by Cyberjump Austria GmbH, with its registered office at Hermann-Gebauer-Straße 4, 1220 Wien, Corporate ID: FN 586425 (hereinafter as the “Provider“).

    The Cyberjump trampoline park can only be used as intended in compliance with these House Rules.
    Should you have any questions, please contact a member of the Cyberjump trampoline park team.

    No business, promotional or sales activities are permitted in the premises of the Cyberjump trampoline park, and neither is the making of recordings for business purposes.


    2. Entry to the Cyberjump Trampoline Park

    The following conditions must be met:

    1. A valid ticket (with certain exceptions);
    2. Registration (including the signing of various statements);
    3. Good physical and mental condition (see below);
    4. Minimum age of 4 years;
    5. To ensure the safety of children it is recommended that children under 15 years of age are accompanied in the Cyberjump trampoline park by an adult.
    6. Due to safety reasons, the trampolines must not be used by persons weighing over 110 kg.
    7. For safety reasons, the trampolines must not be used by pregnant persons.
    8. Minors must be accompanied by at least one adult who has signed a document confirming their responsibility for the minor. And such adult too must have a valid ticket.
    9. Safety regulations for the Ninja Warrior game track:
    • this game can only be used by visitors with a minimum height of 150 cm,
    • it is not recommended for persons suffering from vertigo,
    • the visitors acknowledge that this track may excessively strain arms, hands and the upper body in general,
    • the track can only be used by one person at a time,
    • special socks must be worn by anyone using the Ninja Warrior track.

    No food or beverages can be brought to and consumed within the Cyberjump trampoline park. A strict no smoking policy applies within all of the Cyberjump trampoline park.

    No large luggage or bags may be brought to the Cyberjump trampoline park. Within the Cyberjump trampoline park lockers are available for storage of personal belongings . It is noted that these are not intended for the storage of valuables. The Provider is not responsible for the damage to personal belongings brought or put aside by the visitors of the Cyberjump trampoline park, if such items are stored outside the places reserved by the Provider for this purpose (outside the lockable lockers). In any case, the Provider is not liable for the loss of personal items brought along.

    Persons under the influence of alcohol, drugs, narcotics or psychotropic substances, and persons having conditions which may prevent them from using the Cyberjump trampoline park or diseases which could negatively impact third parties or pose an unacceptable risk to the Cyberjump trampoline park will not be granted access to the park. While staying at the Cyberjump trampoline park, visitors must behave in a responsible manner bearing in mind the overall level of risk, maintaining discipline and self-control.


    3. Trampoline Use

    When using the trampolines at the Cyberjump trampoline park the following safety rules apply:

    Before you start to jump, watch the safety instructions film.

    Pregnant women must not use the trampolines.

    Do not wear shoes in the trampoline jumping area. Jumping is only permitted when wearing the special socks available at the entrance.

    Sports apparel is required Wear full-body clothing, i.e. a long-sleeved top and long trousers, to avoid burns and injuries from friction. Make sure everything fits well. Do not wear any clothing (belts/pants, etc..) with sharp attachments or accessories. Glasses, shoelaces, hats, caps or other headgear must be removed before using the trampoline park. Long hair must be tied back. Should you have any questions, please contact a member of the Cyberjump trampoline park team.

    When jumping, you must not have any other objects on you besides the permitted apparel (keys, pendants, chains, other accessories, mobile phones, watches, cameras, etc.).

    Always start with the simple trampolines, allow your body to warm-up.

    Always use the trampolines responsibly. Avoid any undue risks. Make sure to remain focused during the entire time you jump.

    Be mindful of others around you, keep your distance and avoid physical contact.

    Any form of harassment of others will result in immediate expulsion from the premises of the Cyberjump trampoline park.

    Inexperienced users are not allowed to execute somersaults or dangerous tricks. In any case the execution of somersaults and tricks is always on own risk.

    No pushing of others. No synchronised jumping. No launching of others in the air.

    When diving into the foam pit, try to land as flat as possible. Diving in head or feet first may cause serious injuries.

    No climbing onto and over security fences and nets or onto games and other park equipment. Pipes, load-bearing consoles, and lamps hanging from the ceiling are not part of the game and must not be touched.

    No cross-jumping. Always jump in the middle of the jump field. Falling on the frame of the jump field or between jump fields may cause serious injuries.

    Make sure your tongue remains in your mouth. Do not use chewing gum or sweets.

    If you need a rest, leave the jump area. When you are done jumping, leave the trampoline immediately.

    Additional instructions can be found at the individual games.

    When leaving the jump area, no “off-jump” is allowed.

    3/b. Trampoline Board Instructions

    • Requires additional payment of a fee at the front desk
    • It can be used by persons aged 8 and over at their own risk
    • Animator assistance may be required.


    4. Observance of Instructions

    Always follow the instructions of the Cyberjump trampoline park staff.
    If you fail to follow their instructions, you may be asked to leave the Cyberjump trampoline park without reimbursement of the ticket price.


    5. Risk Warnings, Liability

    Visiting the Cyberjump trampoline park bears a high risk of injury. This can happen in particular when park visitors fail to observe the House Rules or overestimate their physical and/or mental abilities.

    At the Cyberjump trampoline park there is no permanently available medical service.

    You use the games and equipment of the Cyberjump trampoline park at your own risk. The Provider is not responsible for any accidents of the visitors which occurred due to their carelessness, negligence, disregard for their health or physical condition or breach of the park House Rules or Security Rules, or for any damage the visitors have suffered. The Provider is only responsible for ensuring that the equipment and games comply with the safety regulations.

    The Provider is not responsible for the behaviour of other visitors.

    Any threatening and irresponsible actions of other visitors must be reported to the staff of the Cyberjump trampoline park.

    The visitor is obliged to report any damage they have caused to other visitors and compensate them for such damage.

    Adults accompanying minors are liable for such persons.


    6. Indemnification

    All injuries, accidents and damage must be reported by the visitor immediately and the incident needs to be registered in cooperation with an employee of the Cyberjump trampoline park.


    7. Camera Usage, Taking of Photographs and Recording of Video

    When entering the Cyberjump trampoline park, the visitor acknowledges and agrees that within the premises of the park the Provider can make group photos and video footage and use them free from charge  on its website or social media (Facebook, Instagram, YouTube, Google+, etc.) The visitor also acknowledges and agrees that the premises of the Cyberjump trampoline park are monitored by security cameras. Visitors are specifically advised of these facts when entering the premises of the Cyberjump trampoline park.


    8. Leaving the Cyberjump Trampoline Park

    Leaving the Cyberjump trampoline park, tickets lose their validity (exceptions may apply in individual cases by arrangement).


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