Cyberjump VIP card

We offer 2 way to get it!

Month-to-month options

*Welcome package includes: 1 pair of jumping socks, TAGActive bracelet, Cyberjump bracelet, 1 bottle of water

** If you are booking a party with at least 7 people, you can can jump free as the birtday kid.

How can I become a Cyberjump VIP member?

• If you are over 18 years old, register on our website.
• If you are under the age of 18, your parent or legal guardian must complete the registration
• Then click on the ,,Become a VIP'' button.
• Here you can choose whether you want to complete the VIP membership for yourself or for a minor registered in your name.
• Fill in the requested data (here you need to enter the customer data, ie the person who pays the monthly membership fee)
• Enter your bank card details, which you would like to use to pay the monthly membership fee.
• Payment of the first monthly fee
• Check your email account to which we send the confirmation of your purchase, the virtual membership card and the invoice.
• Enjoy the benefits of your VIP membership

Important information about VIP membership:

• The VIP card is intended for individuals and cannot be transferred to third parties. When you arrive at the park, please show your photo ID at the reception next to your virtual card proving that you are the beneficiary of the card. We cannot accept your membership card without a photo ID.
• The contract can be terminated at any time, there is no binding period.
• The 1-month period always begins on the day of purchase. So if someone buys their membership on January 5th, the monthly membership fee will be deducted from their account on the 5th day of each month.
• You renew your Cyberjump VIP membership by paying the monthly membership fee from month to month.
• The notice period lasts until the next due monthly membership fee.
• Our members with a VIP membership card can book their places online.
• You can only make a reservation with an active card.
• You can manage your reservations in your own account: book a new appointment or cancel an already booked appointment. It is not possible to cancel a same-day reservation.
• If we are unable to debit the monthly membership fee from the registered bank card (the card has expired, there are no funds, the card has been blocked or the cardholder has revoked the direct debit authorization), we will send a notification to the registered user via email. The user has 3 business days to activate the fee. If this does not happen, the card associated with the registration will be deactivated. The non-payment of the membership fee and thus the non-renewal of your VIP membership is therefore also a termination.
• You can change your BASIC package to a PREMIUM package at any time by simply pressing the UPGRADE button and following the instructions. After the change, enjoy the benefits of the PREMIUM package. You can convert your PREMIUM package into a BASIC package by canceling the PREMIUM membership and doing a new membership card right after.
• You are free to terminate your membership at any time. The VIP membership can be canceled under the menu item "My VIP cards" by filling out a form, the processing time for Cyberjump is 1-3 working days. If you want to cancel the membership before the new deduction, please count these days and submit a cancellation request in good time, otherwise the amount will be deducted again.
• Membership and all associated benefits end when you deposit your notice of cancellation with us.
• Cyberjump reserves the right to unilaterally change the requirements and content of VIP membership, including suspending or canceling parts of the program and changing prices. We will inform you about the changes at least 30 days in advance.

Become a VIP